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Finally on the plane the crew was very unfriendly and unprofessional.

The bag fees were never explained during the booking process. The flight was delayed almost 2 hours due to other Spirit delays to Ft. Lauderdale, thus, instead of paying hotels and rebooking Spirit customers, Spirit decided to wait until every passenger boarded -- not caring that customers were missing connections in Denver.

A: For a flight change, we highly recommend you reach out to the airline directly to determine the extra cost associated with changing a flight and to have the airline reissue your ticket if a change is made. In some cases, you may be rebooking flight Plattsburgh to Eau Claire by call to do this on the airline’s website directly.

Any airline change done through Vacation Express will incur an additional 75 per person airline ticket. Why call a major reservations center where the average turnover is 3 months, or use one of the ticketholder.buzz, where you are # ZAUUGH, when you have our friendly, trained, and professional agents waiting for your call. We will treat you like an individual looking for a pleasant vacation experience.